Shipping and Delivery

Who We Are
ReliveX ("we," "us," or "our") operates the website www.shoprelivex.com (the “Site”). Our goal is to provide a smooth and transparent shipping process for your convenience and satisfaction. Below you will find the details of our shipping process.

Shipping Costs
Free Shipping: We offer free shipping on all orders.

Shipping Area
Delivery Area: We ship to the United Kingdom. 

Future Expansion: We are considering expanding our delivery area in the future.

 

Order Processing Time
Processing Time: Orders are processed within 1-2 business days, Monday through Friday.

Cut-off time: Orders placed before 10:00 PM (GMT) Greenwich Mean Time (London) will be processed the same business day. Orders placed after that will be processed the following business day.

No Processing: Orders will not be processed on Sundays or public holidays.

 

Delivery Time
Estimated Delivery: Orders are typically delivered within 5-7 business days after processing, depending on destination.

Shipping Process
Courier Services: We use reliable carriers such as PostNL, DHL, BePost and FedEx for all shipments.

Tracking Information: Once your order has shipped, you will receive an email with tracking information.

 

Damaged or Missing Orders
Damaged Orders: If your order arrives damaged, please contact us within 7 days to initiate a resolution.

Missing Orders: If your order is missing, please contact us immediately for assistance.

 

Returns
Return Policy: For detailed return instructions, please refer to our https://shoprelivex.com/pages/return-policy.

 

Contact
Do you have any questions or comments about this shipping policy? Please contact us:
Email: support@shoprelivex.com
Phone: 085 301 68 34 Opening hours: (Monday - Friday) 08:00 - 20:00 (Saturday - Sunday) 10:00 - 17:00